In this Privacy Policy, "Data Recovery Expert" refers to a subsidiary of Fields Data Recovery Pty Ltd whose registered address is 1 Denison Street, Sydney, NSW 2060.
Data Recovery Expert is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable Australian privacy laws.
We collect information about you in order to process your enquiry or order, provide the services you have requested, and deliver the highest possible standard of service.
Representatives of Data Recovery Expert will only contact you in relation to the services you have purchased or to discuss related services that may be relevant to your enquiry. You are under no obligation to proceed with any additional services we may recommend.
We will not provide your email address or contact details to unrelated third parties unless required by law or where you have expressly consented for us to do so.
The information we collect from you is used solely for the purpose of fulfilling your order, communicating with you regarding your service, and improving our services. We do not sell your personal information to third parties.
We retain electronic correspondence exchanged between us for operational, legal, and record-keeping purposes only. Hard-copy documents and correspondence are securely destroyed using certified secure disposal processes where applicable. You should retain copies of any documents you send to us for your own records.
In order to process a service request, Data Recovery Expert may collect the following information:
Your name;
Your address;
Your phone number;
Your email address; and
Your payment details where required.*
*Payments are processed securely through third-party payment providers. Data Recovery Expert does not store complete payment card details after processing.
Data Recovery Expert is committed to ensuring that all information we hold about our clients is accurate and up to date. You may request access to your personal information by contacting us via email. If any information is inaccurate, we will correct or update it promptly.
In some circumstances, your information may be transferred or stored outside Australia where operationally necessary, including by trusted service providers or affiliated laboratories. Where this occurs, we will take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.
When you visit or interact with our website, we may use cookies and similar technologies in order to improve website functionality, enhance your experience, analyse website traffic, and support advertising activities. Cookies can be disabled or removed using tools available in most modern web browsers.
If you have any questions regarding our Privacy Policy or our use of cookies, please contact us at info@datarecoveryexpertaustralia.com.
Cookies
What are cookies?
Like most websites, we use small data files known as cookies that are stored on your device (computer, tablet, mobile phone, etc.) when you visit our website.
These files help improve your browsing experience by remembering preferences, enabling website functionality, tracking website performance, and helping us improve our services and advertising relevance.
Most web browsers automatically accept cookies; however, you can usually modify your browser settings to decline or remove cookies if preferred. Please note that disabling cookies may affect the functionality of some parts of our website.
Persistent Cookies
Persistent cookies remain on your device for a specified period and are used to remember your preferences and settings when you revisit our website.
Session Cookies
Session cookies are temporary cookies that are removed when you close your browser. These cookies help websites function correctly during your browsing session and improve navigation between pages.
Essential Cookies
Essential cookies are necessary for the operation of our website and enable us to provide services you have requested. These cookies do not store personally identifiable information and are not used for advertising purposes.
By continuing to use our website, you acknowledge the use of essential cookies required for website functionality.
Performance Cookies
Performance cookies collect anonymous information about how visitors use our website. This information helps us improve our website, services, and user experience.
For example, these cookies may track which pages are visited most frequently or identify technical issues affecting website performance.
Data Recovery Expert may use analytics services provided by Google Analytics or similar platforms to help us understand website usage and improve our services.
These analytics cookies may include:
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The information collected is anonymous and may include the number of visitors to the site, the pages visited, and how visitors arrived at the site.
For more information about Google Analytics, please refer to Google’s Privacy Policy and Google Analytics opt-out tools.
Advertising Cookies
Data Recovery Expert may use advertising and remarketing cookies provided by Google Ads, Google Display Network, and related advertising services in order to display advertisements that may be relevant to your interests.
These cookies do not personally identify you and are used solely to improve the relevance of advertising displayed to you online.
Advertising cookies may include:
NID
PREF
SID
You can manage or disable advertising cookies through your browser settings or Google Ads settings if preferred.