Data Recovery Expert

Free Data Recovery Diagnosis

A clear, secure data recovery process

We know how important your data is. That’s why every case starts with a no-obligation diagnosis, giving you clear information on what can be recovered, the expected cost, and the likely timescale before any work goes ahead.

No hidden fees. No unexpected charges. No recovery, no charge.

1. Contact & Estimate

Tell us what has happened and we’ll give you an initial indication of the likely recovery options, cost, and timeframe.

• Use our online price calculator for a guide.
• Speak with our team beforehand.
• Receive clear advice based on the symptoms.
• No obligation to proceed after your diagnosis.
• Every device is logged securely on arrival.
• A unique job reference is provided.

2. Secure Diagnosis

Send your device to our lab, drop it off at a branch, or arrange our free same-day collection service where available.

• Your device is registered and photographed.
• A barcode is assigned for secure tracking.
• Engineers assess the fault in our recovery lab.
• We identify whether recovery is possible.
• Careful handling and re-assembly.
• You receive a clear report before deciding.

3. Recovery & Approval

Once the diagnosis is complete, we provide a recoverable file list, quotation, and technical summary for your approval.

• Review the recovered file list before payment.
• Your quotation is confirmed upfront.
• Recovered data is handled securely.
• Files are prepared only after approval.
• Your original device can be returned if needed.
• Free return shipping is available up to 2 kg.

Our recent results

0

Drives analysed

0%

Completed within 48 hours

0

Spare parts available

0%

Recovery success rate

24/7

Engineer availability

0%

Recovered within 5 days

About Data Recovery Expert

Data Recovery Expert was founded in 1996 and is now a leader in the field of data recovery. We specialise in delivering top-tier recovery services backed by highly trained staff and state-of-the-art technology. Since our founding, we’ve conducted over 17,000 diagnoses and successfully recovered data from thousands of failed devices across Australia.

Get in touch with us

1800 945 240

info@datarecoveryexpertaustralia.com

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Registered address: 1 Denison Street, Sydney, NSW 2060.
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